http://www.provab.com - The total travel volume had grown several folds in the last decade and so thus travel agencies and travel management companies are. Most of the travel companies are graduating to OTA model and deploying the best in class travel portal development project to provide the ultimate user experience to their clients. OTA stands for Online Travel Agency and under this model – almost all the process are web based starting from the itinerary search to bookings. For B2C Travel Software Development – Get a Project Quote – http://www.provab.com/get_quote.html Travel software development and travel mobile apps have become the huge opportunity. As smart phones are increasing their length and width across the globe, its imperative to have a next generation system, which can cater to online travel software model and fulfill the need for travel mobile app too. This is why a consolidation is needed for the travel software products with the mobile technologies, may be android app, html5 app or iphone app. Like very business, travel domain also has something to share to its client on the go. It may be a new travel deal for client, a itinerary confirmation, change in the flight schedule, information about new packages. These can be seamlessly connected between the travel software and mobile app, could be shared to clients in real time. This not only builds the brand in a better way but this proactive approach improves the client relationship as well. As per recent surveys, end users and travel agents, both will shift to online travel software, which gives the accessibility on desktop systems smart-phones. This not only saves their time but also improves the productivity. Travel agencies can develop mobile apps through travel technology companies and get it integrated into their existing travel system. This will not only help retaining the existing clients but also build a new customer base as well. There are many good travel technology companies, delivering responsive travel websites using HTML5 and CSS3. This enables the travel software compatibility on cross platform and ensures that every user on every device can access the data seamlessly. It’s a right time, when travel agencies start consolidating their travel portal for cross platform compatibility and build the native apps to deliver the best to end users. Author is a travel technology expert and has been involved in several travel portal development projects.
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http://www.provab.com - When you are searching for travel agency software, tour operator software or travel ecommerce solutions, one of the most important points to consider is the features associated with it. The level of customization capability that the software possess also plays an important factor, while deciding on the software. One more major factor is the level of support that you would receive when you face technical difficulties, after the software has been launched. For Travel Agency Software – Get a Project Quote - http://www.provab.com/get_quote.html Choosing a travel agency software or a travel portal software could be a challenging task, unless you concentrate on the below mentioned key points. Make a note of the features that you want The software should align with your business requirement Have a look at the demo of the software that you are planning to purchase Search for a software that could be customized After development support is very essential The software should be scalable Price should fit your budget 1. Make a note of the features that you want in the software Making a list of the features that you are looking for in the software would help you in knowing your needs. Make a note of the key features and the special requirement that you expect from the software. One of the most common examples that I can site for you is the involvement of advanced mark-up module or the log of the user behavior analysis or an open source technology for your system. Your requirement may include easy access like one click quotation, voucher access from any point, automatic cancellation of booking and raising a system alert automatically. You may wish to have customized features like multiple payment gateway, multi-language framework, pricing model that is flexible and a more controlled back office features. 2. The software should align with your business requirement The software that you purchase should have the capability of meeting your business requirement. This could be ascertained by conducting a market research and designing a business system that meets your requirements. The requirements vary as your business may be spread in one region or it may be spread across the world. The travel agency that you operate might be small with limited number of staffs or it may be a large organization with many employees. There may be a requirement to provide special access to certain employees and there may be requirement for different log ins. Your concept about your business operation should be very clear and accordingly the software should fit into your business requirement. 3. Have a look at the demo of the software that you are planning to purchase An online presentation may showcase all the features, but it is advisable to ask for demo. Demo helps in understanding the system, along with handling it more efficiently. It is better not to have a system that you don't have knowledge about and are not able to use. It is essential to know about the system and how to effectively use it and getting a demo will provide you the opportunity of asking the question related to the operational features of the system. 4. Search for a software that could be customized Customization is a feature that would allow you to add desired feature to the software when required. The travel software doesn't come with all the features. Customization would help you in adding and deleting the features at the required time. 5. After development support is very essential The level of support that the software development company would offer is crucial to the smooth running of the system. When you are stuck, it is the support people who would help you to come out of the situation. You should opt for a software that has 24/7 support team, who would be at their tow to help with any kind of problem that arise with the software. 6. The software should be scalable By being scalable the software would have enough room for expansion. When the software is scalable, it would have sufficient room for adjustment of your growing business and there would be no chance of the business getting halt due to the operation functions. This kind of software system would enable your business to grow without any kind of limitation associated with it. This is for your system facing less hassle during the course of expansion of your business and maintaining a steady growth. 7. Price should fit your budget It is not essential that costly software would provide the best solution and it is also not essential that free software would save cost. Though your budget is limited, investing in better software is recommended. Getting software should be considered as a long term investment. There is always a comparison between features, functionality and piece of mind and price. If you invest in an effective software system, it would be capable of saving money in the future and also lot of frustration. 8. Mobile compatibility A key feature knowing the fact that 30% of the travel booking is coming from mobile devices. Regarding Author: Author is a senior business analyst and an expert in travel software development and marketing strategy implementation. Though travel demand in Europe stalled during the global recession, the pace of technological progress continued unabated. Those hotel and travel companies that seek success must either catch up or risk becoming irrelevant, according to a new report. There was not one game-changing advancement or trend but rather a confluence of subsequent shifts that are changing the overall environment, he said during a news conference. For B2C Travel Software Development – Get a Project Quote – http://www.provab.com/get_quote.html Following are the top 10 technology trends that will help hotel and travel companies leverage innovation in the coming year and beyond. 1. New patterns of content challenge distribution The old model of travel distribution, which saw large intermediaries—such as global distribution systems—aggregate content for booking, is being undermined by new models. Personal clouds, for instance, allow users to access information anywhere, anytime and on any device. The “Internet of things” enables integration of connectivity and objects that can influence a trip, such as real-time baggage location, weather conditions and homeland security advisories. Ubiquitous online communications allow even small hotel companies to connect with customers in real-time, allowing them to shop and book without delay. Those same companies, as well as the individuals they serve, also are better able to collect and integrate itinerary data from multiple sources without a GDS. 2. Too much choice means less is better Giving people too many choices tends to lessen their satisfaction. Online travel agencies used to provide as many options as possible to exhibit their computing clout. Today the focus is on providing relevant results that target the specific needs and wants of each traveler. The new traveler, the millennial as we call him today, embraces technology and embraces all devices, and he wants to be shown the right information for what he needs. Providing such targeted content is even more critical in the mobile arena, where smaller screens require both streamlined offerings and the presentation of those offerings. 3. Social technologies change the shape of travel Facebook alone has more than 1 billion users, while social media in general reaches 85% of the world’s total Internet users. However, travel companies have yet to unlock the true potential. 4. New efficiencies re-energize the customer experience As demand for customer service increases, new technological advances will lower the cost of providing it. But travel companies must consider whether a penny saved comes at the risk of a pound of customer preference. Excessive menu trees or outsourced call centers in foreign countries may cut monetary costs but frustrate customers. Each travel company needs to determine how to use customer service technology in a way that increases customer satisfaction and reduces costs” the report states. 5. Cross-platform data access engages users As customers realize their dreams of accessing desired digital information on any device or platform, hotel and travel companies are facing nightmares in providing the necessary development and support. “Cross-platform data access requires travel companies to track the changing user-interface patterns of their customers to provide the appropriate level of service. This will be a continuing process as new technologies evolve and businesses become less restrictive about the devices their employees can use for particular tasks. The suppliers and distributors that support the most user-friendly, convenient interfaces will enjoy increased market share,” according to the report. 6. A cloudy future beats no future at all
Cloud services are becoming more and more sophisticated Not only do they reduce IT costs and improve time to market, but they allow integration across multiple travel brokerage services, allowing customers to combine hotel stays with airfare or train tickets. The travel industry has been slow to adapt the services, however. 7. Intermediaries require fresh approaches throughout the travel cycle Intermediaries, including travel agents and OTAs, must help consumers break through information overload to stay relevant. “Instead of just selling the best airfare between Point A and Point B, intermediaries will have to provide the best (or lowest-cost) travel experience as a whole. This new imperative requires (sometimes drastic) changes—and investment—in technology, training, customer service time, and service delivery tools. If intermediaries can’t make the needed changes, they will cede shopping to suppliers,” according to the report. 8. Big data makes travel smarter The effective use of big data can really increase your performance and can really be your competitive differentiator Instead of focusing on transactions, companies must focus instead on data to better understand how, when, where and why travelers shop and book the way they do. The report cites efforts by Choice Hotels International, which has set up a master record for every guest and loyalty program member to collect service history, bookings and such on-property selections as food and beverage. It’s working in the case of Choice. The company’s enhanced loyalty program now delivers $1 out of every $3 in revenue, according to the report. 9. Better travel management through predictive analysis The travel industry was an early adopter of business intelligence tools, which allowed it to make sense of and informed decisions about the growing amounts of data at its disposal. But as supplier and distribution channels have evolved, the use of business intelligence to manage those channels hasn’t kept up, according to the report. “Travel companies need to determine their own ‘best practices’ for optimizing content acquisition and distribution,” the report concludes. “Doing so involves acquiring the appropriate tools and establishing business processes and management structures to monitor, analyze and respond to channel business intelligence.” 10. Short-range communications links improve processes “Most people are acquainted with Bluetooth, but fewer know about radio-frequency identification and near-field communications. All three technologies provide limited-range communications capabilities,” the report states. Hotel companies have only begun to tap into this potential, utilizing RFIC and NFC for room entry devices payment delivery. Further opportunities exist in the monitoring of visitor patterns, “as this data can lead to improvements in the visitor experience,” according to the report. RF – HotelNews PROVAB TECHNOSOFT (http://www.provab.com) is an award winning travel technology company, delivering best in class online travel software and CRS systems to global clients. Author: Author is a travel technology expert and has been involved in several travel portal development projects http://www.provab.com - A global distribution system (GDS) is a database capable of storing and updating enormous information on the supply of a wide range of tourism products worldwide. GDSs enable the travel agents to access, in real-time, availability, features and prices of flight tickets, hotel rooms, rental cars, cruises, ferry reservations, trains and other services. With a Global distribution system integrated to their website, travel agencies can allow their customers to search and book travel products and services and issue tickets too. Looking for a Travel Portal – Get a Project Quote - http://www.provab.com/get_quote.html Global Distribution System Travel agencies are greatly aided by GDS systems because they are enabled to offer their customers rates, inventory, discounts, rooms, and descriptions on a real-time basis. In other words, global distribution systems are intermediaries between travel product suppliers –and travel retailers who sell tickets to the final consumer. Main features of GDS: • Report availability and prices of travel products • Reserve user requests. • Sale and ticketing • Track sales (extend customer’s stay, change of flights, etc). • Facilitates control management for travel agencies). Evolution of GDS The prototype of GDS in the travel industry can be seen in the 1950s as the traditional legacy business model which inter-operated between airline vendors. Computer reservation systems (CRS), at the initial stage, was used by the airline companies as an automated booking system, but later, travel agents were given access. Around 1980, CRS enabled travel agents to connect to various travel providers in a single system. At this stage, in addition to flights, hotels and car rentals were included. CRS acquired much strength by late 80s being so helpful to both suppliers and distributors. In the 90s, computerized reservation systems of airlines were transformed to global distribution systems (GDS). So we see that GDS has developed from airline alliances and ended up becoming independent business units with product internationalization and introduction of new products, especially hotel rooms, which is why Amadeus and Galileo software are used for all the top travel agencies worldwide. GDS integration for travel agencies and suppliers of travel products Travel agencies must have full access to a global distribution system GDS. To get connected to a GDS, travel agencies need a contract. This will enable the travel agents to provide an astonishing amount of travel product rates and information to their customers, at the lowest possible rates. An experienced travel technology company can integrate any GDS to the computer reservation system or website of a travel agency. It’s critical also for the properties to be on a GDS. Travelers now go to travel portals to find travel products. So hotels, car rentals, etc, have to be there to get Internet visibility and, thus, more reservations. A GDS allows real-time access to inventory system of a hotel with the current prices, discounts, room types, facilities like Wi-Fi and different aspects of interest to the potential customer. Owners can hire a good travel technology company to get access to the GDS of their choice. A property can be connected only in one GDS provider. If the property owner wants to change the provider, he can cancel the existing provider and activate another with a switch letter. How much does it cost? To integrate GDS to your system, you’ll have to pay a one-time setup cost and pay a monthly charge of a minimum amount per reservation. Major GDS systems Amadeus was started in 1987 by Air France, Iberia, Lufthansa, and SAS in order to create a European GDS, by fusing their CRSs. In 1989, seven more airlines joined Amadeus and began to allow travel agents to book flights through neutral screens. It is now the largest leisure package distributor in the world. Through Amadeus GDS integration, a travel agent can offer travel products from 430 airlines in 195 countries, 32 car rental companies in 37,918 locations, 20 cruise lines and 300,000 hotel properties. More than 100,000 travel agencies are connected with Amadeus GDS. Sabre, a joint venture by American Airlines and IBM, was started in 1960. In 1970, Sabre system began to be installed in travel agencies. Now 55,000 travel agencies use Sabre GDS to book products from 400 airlines, 88,000 hotels, 24 car rental brands, and 13 cruise lines.
Galileo and Worldspan are the other two major GDSs. There are also third party consolidators like Sahara, Infini (Japan), Axess (Japan), Tapas (Korea), Fantasia (South Pacific), and Abacus (Asia/Pacific) that cater to particular regions or countries. The big consolidators also include such as Expedia, Orbitz (Merchant program registration needed), Hotels.com, Travelocity, AAA, Hotwire, Priceline and TravelWeb. The future of GDS As a tool of of content aggregation, GDS is here to stay and be more powerful. Novel technological solutions in middleware continue to appear. Global distribution systems have a long way to go. http://www.provab.com - As reports suggest, more and more travellers, especially the youngsters, tend to book their flights and hotels through their smartphones. In a report published some time back “Tap into mobile: managed travel in the digital economy, an investigation into the impact of mobile in the managed travel space.” It predicts travel bookings through mobile will greatly increase in the next ten years. Travel agencies will use latest mobile technology to deal with their travelers. By 2017, mobile booking will increase to 32%. For Travel Portal Design – Get a Project Quote - http://www.provab.com/get_quote.html Benefits of mobile are hassle-free, fast and efficient running of travel business, more productivity and profits and travellers’ wellbeing. Travel agencies want travel technology companies to supply a one-stop-shop app which cater to all their needs as well as of their customers. Travel portal companies in India who supply mobile websites and customized mobile apps to travel managing companies in different parts of the world like Singapore, Melbourne, Amsterdam, Nairobi, Copenhagen, Dhaka and Brussels. Now they include travel alert features, besides flight status updates and itinerary information. Indian travel software suppliers emphasize on productivity and compliance to laws in respective countries when they design and develop apps and websites for travel agencies in European countries such as Netherlands, Denmark, Italy, France, Sweden, Switzerland, Germany and Britain. When travel companies in Toronto, San Antonio, Playa del Carmen, Honolulu, Niagara Falls, San Juan, Ottawa, Whistler and so on offshore their travel software development to India. Indian mobile software companies, take special care to provide simple and efficient way of doing travel business and productivity.
iPhone and Android devices are almost in every hand and people are browsing the information more than ever. So travel agencies are seeking the services of mobile app development companies to build them a best in class tool. Online travel software offers search and booking facilities of flights, hotels, transfers, sightseeing, cars, cruises and holiday packages. Ticketing systems powers real-time booking of travel deals. Mobile apps use the same web services, which are used by travel software and bring the desired information for the end user. Get a Project Quote - http://www.provab.com/get_quote.html A travel software is a web based system to store & retrieve travel related contents including flights, hotels, transfers, sightseeing and other services. Mobile apps are connected to the same database and access the web services from the GDS & APIs directly. The data may come from the ticketing system's database or it may come from the Global Distribution Systems, hotel APIs providers or third party suppliers. Ticketing system may process the transactions related to flights, accommodations, transfers, cars, cruise and other travel related services. There are three kinds of travel software systems, which are most widely used today.
A travel software, while issuing any ticket connects to primary flights / hotels / cars data to find real time availability and pricing. Once the availability is confirmed, users can proceed to make payment to confirm the booking. This whole process is automated and end users get the booking confirmation / PNR or voucher in no-time after making the payment. Amadeus and Galileo software, backed by the GDS systems are some of the top used travel software. Below are distinct advantages of travel ticketing system.
Same advantages are extended through the mobile apps, which does not only help in making the booking process easier but also help in brand recall. http://www.provab.com - When you are searching for travel agency software, tour operator software or travel ecommerce solutions, one of the most important points to consider is the features associated with it. The level of customization capability that the software possess also plays an important factor, while deciding on the software. One more major factor is the level of support that you would receive when you face technical difficulties, after the software has been launched. For Travel Agency Software – Get a Project Quote - http://www.provab.com/get_quote.html Choosing a travel agency software or a travel portal software could be a challenging task, unless you concentrate on the below mentioned key points. Make a note of the features that you want The software should align with your business requirement Have a look at the demo of the software that you are planning to purchase Search for a software that could be customized After development support is very essential The software should be scalable Price should fit your budget 1. Make a note of the features that you want in the software Making a list of the features that you are looking for in the software would help you in knowing your needs. Make a note of the key features and the special requirement that you expect from the software. One of the most common examples that I can site for you is the involvement of advanced mark-up module or the log of the user behavior analysis or an open source technology for your system. Your requirement may include easy access like one click quotation, voucher access from any point, automatic cancellation of booking and raising a system alert automatically. You may wish to have customized features like multiple payment gateway, multi-language framework, pricing model that is flexible and a more controlled back office features. 2. The software should align with your business requirement The software that you purchase should have the capability of meeting your business requirement. This could be ascertained by conducting a market research and designing a business system that meets your requirements. The requirements vary as your business may be spread in one region or it may be spread across the world. The travel agency that you operate might be small with limited number of staffs or it may be a large organization with many employees. There may be a requirement to provide special access to certain employees and there may be requirement for different log ins. Your concept about your business operation should be very clear and accordingly the software should fit into your business requirement. 3. Have a look at the demo of the software that you are planning to purchase An online presentation may showcase all the features, but it is advisable to ask for demo. Demo helps in understanding the system, along with handling it more efficiently. It is better not to have a system that you don't have knowledge about and are not able to use. It is essential to know about the system and how to effectively use it and getting a demo will provide you the opportunity of asking the question related to the operational features of the system. 4. Search for a software that could be customized Customization is a feature that would allow you to add desired feature to the software when required. The travel software doesn't come with all the features. Customization would help you in adding and deleting the features at the required time. 5. After development support is very essential The level of support that the software development company would offer is crucial to the smooth running of the system. When you are stuck, it is the support people who would help you to come out of the situation. You should opt for a software that has 24/7 support team, who would be at their tow to help with any kind of problem that arise with the software. 6. The software should be scalable By being scalable the software would have enough room for expansion. When the software is scalable, it would have sufficient room for adjustment of your growing business and there would be no chance of the business getting halt due to the operation functions. This kind of software system would enable your business to grow without any kind of limitation associated with it. This is for your system facing less hassle during the course of expansion of your business and maintaining a steady growth. 7. Price should fit your budget It is not essential that costly software would provide the best solution and it is also not essential that free software would save cost. Though your budget is limited, investing in better software is recommended. Getting software should be considered as a long term investment. There is always a comparison between features, functionality and piece of mind and price. If you invest in an effective software system, it would be capable of saving money in the future and also lot of frustration. 8. Mobile compatibility A key feature knowing the fact that 30% of the travel booking is coming from mobile devices. Regarding Author: Author is a senior business analyst and an expert in travel software development and marketing strategy implementation. Booking your hotel through online hotel reservation software is easy. The availability of multiple accommodations for each destination, gives end users enough flexibility to choose a right hotel at right cost. Each accommodation option provides a varied range of pricing, facility, quality and availability, using which end users can select and pick a desired option. For B2B Travel Portal & OTA Setup – Get a Project Quote – http://www.provab.com/get_quote.html Top hotel consolidators Expedia, GTA Travel, Hotelbeds, DOTW, Agoda, Hotelspro, WCT, Travco, Tourico, Bonotel, Travelocity, Jac Travels, Miki and others have designed and developed APIs for hotel inventory to share the hotel inventory to global travel agent. The web services of hotel APIs not only sharing the availability but also the room types, pricing as well. The main aim associated with the hotel APIs is travel agents, both small and medium-sized travel agents offer their clients the best of the deals at any corner of the globe. Hotel booking systems equipped with Hotel APIs, makes all the information regarding hotel selection available at the finger tip of the customers, and it is also real time information. API stands for application programming interface. In simple terms hotel API integration provides a legitimate access for one company to get access to the product of the other companies. A travel management company or a travel portal can get access to a huge variety of hotel inventory through hotel APIs integration. Hotel APIs acts as web service with the option of online functionality for searching and booking of the hotels across the world. Hotel API web service provides a broader spectrum to the online hotel booking services. The travel management companies or the travel agencies get the privilege of providing its users with the option of choosing their accommodation as per their need at a particular destination, thus giving a wider enhancement to the business of the travel agencies. The benefits of the top hotel APIs for the travel agencies are as follows:
Features associated with the top hotel APIs are:
The leading hotel APIs include Expedia, GTA API, Hotelbed XML, Hotelspro XML, Tourico API, DOTW API, Travco API, Tourico XML, Expedia API, WCT API, Bonotel XML and booking.com. API based hotel reservation system is a hit at the present as it is accompanied with benefits like 24/7 availability, enhanced client satisfaction, automated system, immediate confirmation, time saving and brings improvement in sales. In the present date of online sales, where physically existing travel agent shops / kiosks are losing importance and a new trend of bookings through online travel portals & airline reservation systems, is developing very fast. This has created huge opportunity for travel technology companies to build great online reservation systems (airline reservation system, hotel reservation system, & holiday packages reservation system) with top GDS systems / Global Distribution Systems. Apart from cutting edge technology, the user engagement model, displaying the vest pricing and offers are key points for any reservation system to succeed. Airline reservation system, commonly known as ARS, is generally considered to be the user side system for any airline or GDS. It consists of the exchange of data through the GDS system, which consolidates the worldwide airline data and share through unique web services API. This is an effective and efficient way of consolidating the global airlines availability and pricing, which is combined together with best GUI interface and published for end users on any airline reservation system (GDS based).
In online travel services marketing & sales, airline reservation system is a part of comprehensive travel reservation system, which consist-off hotel reservation system, transfer system and sightseeing module. GDS system, which is known as global distribution system is the interface between a travel reservation system and the end airlines, because it consolidates the data including the availability and pricing. The end buyers can check the availability and do the booking, which in turn is forwarded to airlines console through GDS. Advanced airline reservation systems offer the features like oneway, roundtrip, multi-destinations all together. Thus also providing the end users the better deals / offers on every booking, they do. Most of the reservation systems are also offering the dynamic packages like airline + hotel, hotel + cars, hotels + holidays packages, clubbing the packages together. This helps the buyers to plan the travel in a better way. Amadeus, Galileo / Travelport, Sabre and Abacus are among the top GDS systems available today. GDS consolidates the data for airlines, hotels, cars, packages and cruises. This consolidated data, is then shared to end travel reservation software / travel portals through their proprietary web services APIs. Author: Author is a travel technology expert and has been involved in several travel portal development projects. |
AuthorPROVAB TECHNOSOFT is an award winning travel technology company , delivering B2B / B2C travel software, travel CRM, accounting software, car rental software and mobility solutions to global travel & hospitality companies. ArchivesCategories
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