Agile Design helping Airline Reservation Software, Travel eCommerce in scalability – PROVAB.com5/4/2017 Software designing is filled with a lot of buzz words at present and the most frequent of them is the word “Agile”. There are other similar kinds of words like SCRUM, KANBAN, Crystal Clear and Extreme Programming. Top travel technology companies around the globe adopting agile design process for travel portal software development, travel CRM and mobile apps. Hire Travel Technology Company – Get a Project Quote - http://www.provab.com/get_quote.html The place that the word Agile holds in software designing could be explained with the help of the waterfall model. You may have read about the concept of waterfall model, when you were undergoing your bachelors in engineering. Waterfall model was also an ornate term used for defining a concept. The waterfall model is sequential designing process, according to which progress is defined as flowing downward like that of a waterfall. The various phases of the waterfall model include Conception, Initiation, Analysis, Design, Construction, Testing, Implementation and maintenance. Leading travel software companies are adopting the same model for scalable travel portal development projects. The waterfall model dates back to the olden days when the Romans involved themselves in the construction work. The main theory that the Romans has put forward and the concept that is implemented in the Waterfall model is the fact, that when you build a bridge it is a challenging task to bring about change or fix the bridge later. Even if you find a path of fixing the bridge, it will be costly. It is very essential to know what you want at the beginning, when you are designing the project. The case is different with the software, wherein you can bring about changes in the end-products. Looking at the demand that the users pose to the current software industry, it would not be wrong to say that the users expect change in the end-product very frequently. I can put forward a very common concept in regards to the reason behind demanding change in the end-product. During the beginning of the project an user might have a very vague idea about the features that they want in the project, and a strong opinion is formed with the progression of the project depending on the business needs. Now I could clearly say that, it is the benefits associated with the Agile designing process that had helps in creating an exclusive place when it comes to software designing. The Agile design process enables the project managers to generate a condition that leads to clear and frequent interaction among the customers, business folks and the delivery team. There are many projects that Provab.com have accomplished and in which the Agile method was implemented very effectively. These are the projects wherein the features associated with the end-result were quite different in comparison to the features that were through about, while beginning the project. The factor that mattered for us as an organization was the level of customer satisfaction and appreciation that these projects brought along with them. As mobility solutions depend on the web services generated from the web projects, agile development process will be the backbone of travel portal development companies.
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Being into the travel business, you might be thinking of innovative strategies to enhance your business growth and provide maximum exposure to your organization. As a tour operator and travel agency, a significant amount of your resource, which could be concluded in the form of time and money, is invested towards the sole purpose of advertising. This is a very well planned strategy as growing your business and bringing in enhancement in the revenue is not possible without a well-architect and well-implemented marketing strategy. For Custom Travel Software – Get a Project Quote – http://www.provab.com/get_quote.html Advertising has always been given an eminent position, be it at present day business or the organizations that had conducted business in the past or the one who will be doing so in the future. It is the well planned advertisement of the products that has helped in their introduction to us and we in turn purchasing them as a consumer. Advertisement has acted as the backbone of every industry, be it the most famous brand of car BMW, be it the fashion brand Allen Solly or one of the famous brands in the hospitality industry “The Marriott group of hotels”. One of the eminent changes that we have experienced to be a part of the advertisement industry is the impact of social media and the impact that they has on transforming the whole idea of advertising. The present time advertisement provides more emphasis on customer engagement and building the very important element of “TRUST” among the customer. Building trust among the customer has been never being such an eminent part of advertisement as it is now. Success of online travel software totally depends on that. There has been a sudden shift in what we call as focus of advertisement. At present the focus of every advertisement strategy that we formulate is based on building brand loyalty rather than building a brand image, which has been the sole focus of the process earlier. The task of building brand loyalty is much more challenging and failure to conduct a healthy dialogue with the customer may lead to loosing the business. This is the main reason behind majority of the companies at present outsourcing their advertisement segment to specialized social media marketing agencies. Will it surprise you, if we say that there is a way to achieve the above mentioned goal of advertisement that is much easier, cheaper and at the same time consumes less time. This is a process that requires minimal effort on your part and if executed accurately has the capability of enhancing your online booking sale. PROVAB TECHNOSOFT has come up with a new idea called “Customer Review Module for Travel Software”. This is nothing but the travel product review, displayed on the travel portal or the travel agency web-page. By implementing this method of advertisement using the social media, we are not asking you to abandon the other strategies that you had been using for advertising your product. Customer review is a more conventional form of advertising, that has been often overlooked and under-rated when it comes to a way of generating social buzz for your travel business. “What will happen if you allow your customers to post reviews about your travel business”? have this question ever invaded your mind. It is about letting your customer share their experience with your travel system and rate your service in an open manner. This is a way to let your customer know that their experience and satisfaction matters to you. It is about letting your customers and prospective customers know that you have architect your travel business to provide them with the best service and is in the process of constantly improving the service through customer feedback. Benefits Associated with the Process Increased Credibility When customers get the opportunity to read the reviews about your service, it acts in a positive manner for your credibility. Your travel product takes the form of real people story from just being a collection of photographs, description and numbers. It is the real time experience that you customers have, described in their own words. A Boost for your Online Booking Sale As per the survey conducted on including Customer Review as a part of advertisement strategy, it has been revealed that there has been a dramatic increase in the online sales. One more aspect that was revealed is the implementation of this strategy by majority of the renowned online retailer. There is a science that could be related to the strategy and if you have not thought about it, then please think as this could be literally termed as free money. Collateral Advertisement Collateral advertisement is a real term that is present in the advertisement world. Here I am using the term with a little twist. The great part about customer review is generation of advertisement without focusing on your effort put forward towards the element of advertisement. This provides you with the opportunity to focus on the business aspect that is really required, which according to me is excellent service. Providing excellent service which in turn becomes the reason for generating positive customer review which is away to take your business towards the path of growth. We would also like to mention that our travel technology product is not only about support our client's operational requirement, but in a way is the process for simplifying the customer engagement and feedback process. We are the provider of top-notch customer review service which provides you with the option of choosing between simple yet powerful and customized premade widgets to custom made solutions with the implementation of powerful APIs. Online Travel eCommerce Website and Reservation Systems growing in UAE, Saudi Arabia, Egypt.4/4/2017 http://www.provab.com - Ticketing system in travel technology means an online booking system to search and book, flights, hotels, transfers, sightseeing and holiday packages. Travel ticketing system supports immediate booking and request management (*which is called queuing up), both the models. Ticketing system also refers to travel software (travel agency software), which are widely used by global travel management companies. Looking for a Travel Portal – Get a Project Quote - http://www.provab.com/get_quote.html A ticketing system / travel agent software is online system to store & to retrieve travel related contents. The data may come from the ticketing system’s database or it may come from the GDS Systems – Global Distribution Systems or the third party suppliers. Ticketing system may process the transactions related to flights, accommodations, transfers, cars, cruise and other travel related services. There are three kinds of ticketing systems, which are most widely used today.
A ticketing system / travel software, while issuing any ticket connects to primary flights / hotels / cars data to find real time availability and pricing. Once the availability is confirmed, users can proceed to make payment to confirm the booking. This whole process is automated and end users get the booking confirmation / PNR or voucher in no-time after making the payment. Below are distinct advantages of travel ticketing system / travel agency software.
Author: Author is a travel technology expert and has been involved in several travel portal development project. The travel industry has undergone a major makeover with the introduction of the online travel software and the consequent implementation of travel apps. Earlier planning a vacation was thought to be a task that required intense management skills. We have to go to a travel agent for airline booking or rail booking. Making a hotel reservation was again done through a travel agent or was accomplished after reaching the destination. We would have very vague idea about the “must visit places” at the destination, and would have to hire a travel and tour guide for the same. Similarly arranging a car rental at the destination of visit was done by coordinating with the local travel agent or the hotel. For Travel Agency Software Development – Get a Project Quote – http://www.provab.com/get_quote.html The situation at present is totally different from the statements mentioned earlier. Now we don’t visit a travel agent for airline booking or hotel booking and we don’t contact travel agencies for car rental booking. We don't require a travel guide to tell us about the places to visit at our travel destination nor do we depend on anybody to tell us the direction of a place. Have you ever wonders how the process of planning a vacation have become so smooth and peaceful in the present times. Now I have the privilege of making airline reservation, rail reservation, hotel reservation, car rental reservation and planning the trip sitting at the vicinity of my home or office or any other place of my comfort.
The big question is, how this happened? This advance stage in the travel sector was achieved through the implementation of technology. Technology came in the form of development of travel agency software and travel apps. The travel agencies too have undergone a major makeover and now when we think of travel agencies, the picture that comes to our mind is an automated system which has all the information and facilities required to plan my trip. Benefits of Online Travel software for Travel agencies Travel software have been very beneficial for the travel agencies as it has bought a total change in the way the travel agencies used to work. Now a travel agency doesn’t depend on the traditional system of using a pen and paper to keep track of the transaction or depend on handwritten information pertaining to the details regarding dates and availability for airline, rail and hotel reservation. Travel agencies now have an online booking system, where global distribution system integration helps in making all information including availability and pricing available to the clients. The end-users can compare the rates and availability and proceed with the airline reservation, hotel reservation and car rental booking. Similarly maintaining data, information and generating reports have become lot more easier and automated with the help of travel software. Below are the distinct advantages of travel agency software - Accessible from any location Automated system for maintaining information Automated system for maintaining data and generating reports Data is centralized Easy migration to mobile platform Quick service to the clients Enhance level of customer satisfaction Benefits from travel Apps With more and more people across the globe preferring to access information through their mobile device, travel agencies now have their own travel apps to enhance their business. Travel apps are available for airline reservation, Rail reservation, hotel reservation, car rental reservation, accessing travel blogs, planning the trip and accessing the locations. Travel apps have also helped the travel agencies to respond to the queries raised by the end-users at the earliest and bring enhancement in the level of customer satisfaction. As per the research conducted on travel apps, it was found that travel apps have helped the travel agents to acquire more clients. Our vacation and travel planning has become lot more easier at the present times. This was only possible due to the implementation of travel agency software and travel apps by the travel agencies across the world, making our travel more comfortable and enjoyable. Demand for Hotel Booking Software and Hotel APIs integration is growing in India, UAE, Saudi Arabia31/3/2017 http://www.provab.com - Much has changed in travel technology over a decade. Traditional way of search and booking the travel deals are no more in fashion. Online booking system has become the keyword of travel domain across the globe. At present, online booking systems are most widely used for used for airline reservations, hotel & motel reservation, cab reservations and custom holiday packages. More and more booking systems are also connecting the event booking XMLs as well. In a nutshell, online booking system is internet based booking system software, which can be accessed by users through the unique URL, services can be searched and bookings could do done. Get a Project Quote - http://www.provab.com/get_quote.html There are many web services / hotel APIs, which can be seamlessly integrated to bring the best inventory at best price.
Hotel APIs
GDS
Regarding Author: Author is a travel technology expert and has been involved in several online booking systems. I hope you have started or plan to start a home-based travel agency because you love and understand travel business well. Yet, your business is not able to compete with OTAs. Time has changed when a home-based travel agent is onlya sales representative who offers travel products and receives a commission based on sales. It is time for you to wake up and know how to start your own online travel agency. You must therefore sell and sell well. For that, you must be well-informed and able to communicate your knowledge to your clients in a persuasive manner. Seeking a project quote for Travel Portal Development - http://www.provab.com/get_quote.html Apart from you, your business needs clients too to make it a success. If you have a large circle of friends who travel,if you come from an environment with a lot of contacts, or if you are part of a group or association, it could help your agency to get established soon and to fetch you income. It may be advantageous to specialize in niche travel products, destinations or type of travel in particular. For example, you can specialize in offering honeymoon trips or in journeys to the ancient churches in Europe. Becoming an expert on a destination adds to your credibility and, subsequently, can increase your sales. Specialization will allow you to select your clients, and then to continue to serve those with whom you have enjoyed working, reserving their other trips, no matter the destination. In this era, your home-based travel agency cannot do without a website of your own. You can begin your business by making flyers, placing ads in local newspapers or radio. But when the income comes in, you will have to place your home-based travel agency in the cyberspace. It’s always better to contract a well-experienced Website development company to design and build the travel site for you. It need not have an expensive, fancy look, but it should be brimming with content useful for the traveler. This will fetch you more and more customers. Who knows, sometimes, your home-based travel agency may fly up to be a multi-million dollar business. Here are some points in starting a new travel agency:
To know more about us, please visit http://www.provab.com. You can call us at +91.8880321321 and email us at [email protected] With Regards, Ujjwal K Business Manager PROVAB TECHNOSOFT http://www.provab.com A global distribution system (GDS) is a database capable of storing and updating enormous information on the supply of a wide range of tourism products worldwide. GDSs enable the travel agents to access, in real-time, availability, features and prices of flight tickets, hotel rooms, rental cars, cruises, ferry reservations, trains and other services. With a Global distribution system integrated to their website, travel agencies can allow their customers to search and book travel products and services and issue tickets too. Looking for a Travel Portal – Get a Project Quote - http://www.provab.com/get_quote.html Global Distribution System Travel agencies are greatly aided by GDS systems because they are enabled to offer their customers rates, inventory, discounts, rooms, and descriptions on a real-time basis. In other words, global distribution systems are intermediaries between travel product suppliers –and travel retailers who sell tickets to the final consumer. Main features of GDS: • Report availability and prices of travel products • Reserve user requests. • Sale and ticketing • Track sales (extend customer’s stay, change of flights, etc). • Facilitates control management for travel agencies). Evolution of GDS The prototype of GDS in the travel industry can be seen in the 1950s as the traditional legacy business model which inter-operated between airline vendors. Computer reservation systems (CRS), at the initial stage, was used by the airline companies as an automated booking system, but later, travel agents were given access. Around 1980, CRS enabled travel agents to connect to various travel providers in a single system. At this stage, in addition to flights, hotels and car rentals were included. CRS acquired much strength by late 80s being so helpful to both suppliers and distributors. In the 90s, computerized reservation systems of airlines were transformed to global distribution systems (GDS). So we see that GDS has developed from airline alliances and ended up becoming independent business units with product internationalization and introduction of new products, especially hotel rooms. GDS integration for travel agencies and suppliers of travel products Travel agencies must have full access to a global distribution system GDS. To get connected to a GDS, travel agencies need a contract. This will enable the travel agents to provide an astonishing amount of travel product rates and information to their customers, at the lowest possible rates. An experienced travel technology company can integrate any GDS to the computer reservation system or website of a travel agency. It’s critical also for the properties to be on a GDS. Travelers now go to travel portals to find travel products. So hotels, car rentals, etc, have to be there to get Internet visibility and, thus, more reservations. A GDS allows real-time access to inventory system of a hotel with the current prices, discounts, room types, facilities like Wi-Fi and different aspects of interest to the potential customer. Owners can hire a good travel technology company to get access to the GDS of their choice. A property can be connected only in one GDS provider. If the property owner wants to change the provider, he can cancel the existing provider and activate another with a switch letter. How much does it cost? To integrate GDS to your system, you’ll have to pay a one-time setup cost and pay a monthly charge of a minimum amount per reservation. Major GDS systems Amadeus was started in 1987 by Air France, Iberia, Lufthansa, and SAS in order to create a European GDS, by fusing their CRSs. In 1989, seven more airlines joined Amadeus and began to allow travel agents to book flights through neutral screens. It is now the largest leisure package distributor in the world. Through Amadeus GDS integration, a travel agent can offer travel products from 430 airlines in 195 countries, 32 car rental companies in 37,918 locations, 20 cruise lines and 300,000 hotel properties. More than 100,000 travel agencies are connected with Amadeus GDS. Sabre, a joint venture by American Airlines and IBM, was started in 1960. In 1970, Sabre system began to be installed in travel agencies. Now 55,000 travel agencies use Sabre GDS to book products from 400 airlines, 88,000 hotels, 24 car rental brands, and 13 cruise lines. Galileo and Worldspan are the other two major GDSs. There are also third party consolidators like Sahara, Infini (Japan), Axess (Japan), Tapas (Korea), Fantasia (South Pacific), and Abacus (Asia/Pacific) that cater to particular regions or countries. The big consolidators also include such as Expedia, Orbitz (Merchant program registration needed), Hotels.com, Travelocity, AAA, Hotwire, Priceline and TravelWeb. The future of GDS As a tool of of content aggregation, GDS is here to stay and be more powerful. Novel technological solutions in middleware continue to appear. Global distribution systems have a long way to go. The travel industry has undergone a major makeover with the introduction of the online travel software and the consequent implementation of travel apps. Earlier planning a vacation was thought to be a task that required intense management skills. We have to go to a travel agent for airline booking or rail booking. Making a hotel reservation was again done through a travel agent or was accomplished after reaching the destination. We would have very vague idea about the “must visit places” at the destination, and would have to hire a travel and tour guide for the same. Similarly arranging a car rental at the destination of visit was done by coordinating with the local travel agent or the hotel. For Travel Agency Software Development – Get a Project Quote – http://www.provab.com/get_quote.html The situation at present is totally different from the statements mentioned earlier. Now we don’t visit a travel agent for airline booking or hotel booking and we don’t contact travel agencies for car rental booking. We don't require a travel guide to tell us about the places to visit at our travel destination nor do we depend on anybody to tell us the direction of a place. Have you ever wonders how the process of planning a vacation have become so smooth and peaceful in the present times. Now I have the privilege of making airline reservation, rail reservation, hotel reservation, car rental reservation and planning the trip sitting at the vicinity of my home or office or any other place of my comfort. The big question is, how this happened? This advance stage in the travel sector was achieved through the implementation of technology. Technology came in the form of development of travel agency software and travel apps. The travel agencies too have undergone a major makeover and now when we think of travel agencies, the picture that comes to our mind is an automated system which has all the information and facilities required to plan my trip. Benefits of Online Travel software for Travel agencies Travel software have been very beneficial for the travel agencies as it has bought a total change in the way the travel agencies used to work. Now a travel agency doesn’t depend on the traditional system of using a pen and paper to keep track of the transaction or depend on handwritten information pertaining to the details regarding dates and availability for airline, rail and hotel reservation. Travel agencies now have an online booking system, where global distribution system integration helps in making all information including availability and pricing available to the clients. The end-users can compare the rates and availability and proceed with the airline reservation, hotel reservation and car rental booking. Similarly maintaining data, information and generating reports have become lot more easier and automated with the help of travel software. Below are the distinct advantages of travel agency software - Accessible from any location Automated system for maintaining information Automated system for maintaining data and generating reports Data is centralized Easy migration to mobile platform Quick service to the clients Enhance level of customer satisfaction Benefits from travel AppsWith more and more people across the globe preferring to access information through their mobile device, travel agencies now have their own travel apps to enhance their business. Travel apps are available for airline reservation, Rail reservation, hotel reservation, car rental reservation, accessing travel blogs, planning the trip and accessing the locations. Travel apps have also helped the travel agencies to respond to the queries raised by the end-users at the earliest and bring enhancement in the level of customer satisfaction. As per the research conducted on travel apps, it was found that travel apps have helped the travel agents to acquire more clients. Our vacation and travel planning has become lot more easier at the present times. This was only possible due to the implementation of travel agency software and travel apps by the travel agencies across the world, making our travel more comfortable and enjoyable. http://www.provab.com - With summer is on, people are planning for travel & vacations. Travel agencies are also pushing the operations to meet the demands. As the competition is high, its important to connect to right clients, either using a great travel agency software, supported by a good CRM team. Following are a few tips to increase the sales. Get a Project Quote - http://www.provab.com/get_quote.html As most of sales are through online travel agency software, use a travel software which connects to social media. Most of the clients read the reviews before they make the purchase. Find the real interests of your potential customers and highlight them. Encourage them to send and update the reviews / comments on your travel website, which is anyways accessed by several potential clients. Going to places is always trending in the social media. Travellers when dissatisfied or angry at a restaurant, hotel, or a flight immediately inform the world through social media. Sometimes they appreciate good service. Interact with them, win their trust, and transform them to your loyal customers. Create a separate travel blog to accommodate the end user contents. With pictures, videos, questions or statuses you can get followers and likes. Social media will tell you where to improve. Social media is big tool to boost sale. A buzzing travel portal will always convert more sales. Offers are an all-time favourite for customers. Declare discounts and freebies frequently. Sell hotel booking, flight booking and activities together. Travel packages attract even reluctant customers. Publish everything using the CMS of your travel portal software and share it to clients. Use SMS sending software to sell ‘last-minute’ flight tickets at great discounts, when there are unexpected cancellations in flights or when tickets are not sold out enough. Who will not desire to get highly discounted last-minute deals to their dream destinations on their mobiles. You can also use your mobile app for this. You can keep your customers updated on new destinations etc.
Your travel software must remind them about travel insurance, special baggage regulations or about the delay of their flight. Users will always appreciate taking care of these small things. You can concentrate on a certain demographic area, a type of travel, a destination and make a travel niche. Your travel software will play a significant role in keeping in contact with these special people even when they are on the move. Regarding Author: Author is a travel technology expert and has been involved in several travel portal development projects. Though travel demand in Europe stalled during the global recession, the pace of technological progress continued unabated. Those hotel and travel companies that seek success must either catch up or risk becoming irrelevant, according to a new report. There was not one game-changing advancement or trend but rather a confluence of subsequent shifts that are changing the overall environment, he said during a news conference. For B2C Travel Software Development – Get a Project Quote – http://www.provab.com/get_quote.html Following are the top 10 technology trends that will help hotel and travel companies leverage innovation in the coming year and beyond. 1. New patterns of content challenge distribution The old model of travel distribution, which saw large intermediaries—such as global distribution systems—aggregate content for booking, is being undermined by new models. Personal clouds, for instance, allow users to access information anywhere, anytime and on any device. The “Internet of things” enables integration of connectivity and objects that can influence a trip, such as real-time baggage location, weather conditions and homeland security advisories. Ubiquitous online communications allow even small hotel companies to connect with customers in real-time, allowing them to shop and book without delay. Those same companies, as well as the individuals they serve, also are better able to collect and integrate itinerary data from multiple sources without a GDS. 2. Too much choice means less is better Giving people too many choices tends to lessen their satisfaction. Online travel agencies used to provide as many options as possible to exhibit their computing clout. Today the focus is on providing relevant results that target the specific needs and wants of each traveler. The new traveler, the millennial as we call him today, embraces technology and embraces all devices, and he wants to be shown the right information for what he needs. Providing such targeted content is even more critical in the mobile arena, where smaller screens require both streamlined offerings and the presentation of those offerings. 3. Social technologies change the shape of travel Facebook alone has more than 1 billion users, while social media in general reaches 85% of the world’s total Internet users. However, travel companies have yet to unlock the true potential. 4. New efficiencies re-energize the customer experience As demand for customer service increases, new technological advances will lower the cost of providing it. But travel companies must consider whether a penny saved comes at the risk of a pound of customer preference. Excessive menu trees or outsourced call centers in foreign countries may cut monetary costs but frustrate customers. Each travel company needs to determine how to use customer service technology in a way that increases customer satisfaction and reduces costs” the report states. 5. Cross-platform data access engages users As customers realize their dreams of accessing desired digital information on any device or platform, hotel and travel companies are facing nightmares in providing the necessary development and support. “Cross-platform data access requires travel companies to track the changing user-interface patterns of their customers to provide the appropriate level of service. This will be a continuing process as new technologies evolve and businesses become less restrictive about the devices their employees can use for particular tasks. The suppliers and distributors that support the most user-friendly, convenient interfaces will enjoy increased market share,” according to the report. 6. A cloudy future beats no future at all
Cloud services are becoming more and more sophisticated Not only do they reduce IT costs and improve time to market, but they allow integration across multiple travel brokerage services, allowing customers to combine hotel stays with airfare or train tickets. The travel industry has been slow to adapt the services, however. 7. Intermediaries require fresh approaches throughout the travel cycle Intermediaries, including travel agents and OTAs, must help consumers break through information overload to stay relevant. “Instead of just selling the best airfare between Point A and Point B, intermediaries will have to provide the best (or lowest-cost) travel experience as a whole. This new imperative requires (sometimes drastic) changes—and investment—in technology, training, customer service time, and service delivery tools. If intermediaries can’t make the needed changes, they will cede shopping to suppliers,” according to the report. 8. Big data makes travel smarter The effective use of big data can really increase your performance and can really be your competitive differentiator Instead of focusing on transactions, companies must focus instead on data to better understand how, when, where and why travelers shop and book the way they do. The report cites efforts by Choice Hotels International, which has set up a master record for every guest and loyalty program member to collect service history, bookings and such on-property selections as food and beverage. It’s working in the case of Choice. The company’s enhanced loyalty program now delivers $1 out of every $3 in revenue, according to the report. 9. Better travel management through predictive analysis The travel industry was an early adopter of business intelligence tools, which allowed it to make sense of and informed decisions about the growing amounts of data at its disposal. But as supplier and distribution channels have evolved, the use of business intelligence to manage those channels hasn’t kept up, according to the report. “Travel companies need to determine their own ‘best practices’ for optimizing content acquisition and distribution,” the report concludes. “Doing so involves acquiring the appropriate tools and establishing business processes and management structures to monitor, analyze and respond to channel business intelligence.” 10. Short-range communications links improve processes “Most people are acquainted with Bluetooth, but fewer know about radio-frequency identification and near-field communications. All three technologies provide limited-range communications capabilities,” the report states. Hotel companies have only begun to tap into this potential, utilizing RFIC and NFC for room entry devices payment delivery. Further opportunities exist in the monitoring of visitor patterns, “as this data can lead to improvements in the visitor experience,” according to the report. RF – HotelNews PROVAB TECHNOSOFT (http://www.provab.com) is an award winning travel technology company, delivering best in class online travel software and CRS systems to global clients. Author: Author is a travel technology expert and has been involved in several travel portal development projects |
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