http://www.provab.com - The total travel volume had grown several folds in the last decade and so thus travel agencies and travel management companies are. Most of the travel companies are graduating to OTA model and deploying the best in class travel portal development project to provide the ultimate user experience to their clients. OTA stands for Online Travel Agency and under this model – almost all the process are web based starting from the itinerary search to bookings. For B2C Travel Software Development – Get a Project Quote – http://www.provab.com/get_quote.html Travel software development and travel mobile apps have become the huge opportunity. As smart phones are increasing their length and width across the globe, its imperative to have a next generation system, which can cater to online travel software model and fulfill the need for travel mobile app too. This is why a consolidation is needed for the travel software products with the mobile technologies, may be android app, html5 app or iphone app. Like very business, travel domain also has something to share to its client on the go. It may be a new travel deal for client, a itinerary confirmation, change in the flight schedule, information about new packages. These can be seamlessly connected between the travel software and mobile app, could be shared to clients in real time. This not only builds the brand in a better way but this proactive approach improves the client relationship as well. As per recent surveys, end users and travel agents, both will shift to online travel software, which gives the accessibility on desktop systems smart-phones. This not only saves their time but also improves the productivity. Travel agencies can develop mobile apps through travel technology companies and get it integrated into their existing travel system. This will not only help retaining the existing clients but also build a new customer base as well. There are many good travel technology companies, delivering responsive travel websites using HTML5 and CSS3. This enables the travel software compatibility on cross platform and ensures that every user on every device can access the data seamlessly. It’s a right time, when travel agencies start consolidating their travel portal for cross platform compatibility and build the native apps to deliver the best to end users. Author is a travel technology expert and has been involved in several travel portal development projects.
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http://www.provab.com - When you are searching for travel agency software, tour operator software or travel ecommerce solutions, one of the most important points to consider is the features associated with it. The level of customization capability that the software possess also plays an important factor, while deciding on the software. One more major factor is the level of support that you would receive when you face technical difficulties, after the software has been launched. For Travel Agency Software – Get a Project Quote - http://www.provab.com/get_quote.html Choosing a travel agency software or a travel portal software could be a challenging task, unless you concentrate on the below mentioned key points. Make a note of the features that you want The software should align with your business requirement Have a look at the demo of the software that you are planning to purchase Search for a software that could be customized After development support is very essential The software should be scalable Price should fit your budget 1. Make a note of the features that you want in the software Making a list of the features that you are looking for in the software would help you in knowing your needs. Make a note of the key features and the special requirement that you expect from the software. One of the most common examples that I can site for you is the involvement of advanced mark-up module or the log of the user behavior analysis or an open source technology for your system. Your requirement may include easy access like one click quotation, voucher access from any point, automatic cancellation of booking and raising a system alert automatically. You may wish to have customized features like multiple payment gateway, multi-language framework, pricing model that is flexible and a more controlled back office features. 2. The software should align with your business requirement The software that you purchase should have the capability of meeting your business requirement. This could be ascertained by conducting a market research and designing a business system that meets your requirements. The requirements vary as your business may be spread in one region or it may be spread across the world. The travel agency that you operate might be small with limited number of staffs or it may be a large organization with many employees. There may be a requirement to provide special access to certain employees and there may be requirement for different log ins. Your concept about your business operation should be very clear and accordingly the software should fit into your business requirement. 3. Have a look at the demo of the software that you are planning to purchase An online presentation may showcase all the features, but it is advisable to ask for demo. Demo helps in understanding the system, along with handling it more efficiently. It is better not to have a system that you don't have knowledge about and are not able to use. It is essential to know about the system and how to effectively use it and getting a demo will provide you the opportunity of asking the question related to the operational features of the system. 4. Search for a software that could be customized Customization is a feature that would allow you to add desired feature to the software when required. The travel software doesn't come with all the features. Customization would help you in adding and deleting the features at the required time. 5. After development support is very essential The level of support that the software development company would offer is crucial to the smooth running of the system. When you are stuck, it is the support people who would help you to come out of the situation. You should opt for a software that has 24/7 support team, who would be at their tow to help with any kind of problem that arise with the software. 6. The software should be scalable By being scalable the software would have enough room for expansion. When the software is scalable, it would have sufficient room for adjustment of your growing business and there would be no chance of the business getting halt due to the operation functions. This kind of software system would enable your business to grow without any kind of limitation associated with it. This is for your system facing less hassle during the course of expansion of your business and maintaining a steady growth. 7. Price should fit your budget It is not essential that costly software would provide the best solution and it is also not essential that free software would save cost. Though your budget is limited, investing in better software is recommended. Getting software should be considered as a long term investment. There is always a comparison between features, functionality and piece of mind and price. If you invest in an effective software system, it would be capable of saving money in the future and also lot of frustration. 8. Mobile compatibility A key feature knowing the fact that 30% of the travel booking is coming from mobile devices. Regarding Author: Author is a senior business analyst and an expert in travel software development and marketing strategy implementation. With summer is on, people are planning for travel & vacations. Travel agencies are also pushing the operations to meet the demands. As the competition is high, its important to connect to right clients, either using a great travel agency software, supported by a good CRM team. Following are a few tips to increase the sales. As most of sales are through online travel agency software, use a travel software which connects to social media. Most of the clients read the reviews before they make the purchase.
Find the real interests of your potential customers and highlight them. Encourage them to send and update the reviews / comments on your travel website, which is anyways accessed by several potential clients. Going to places is always trending in the social media. Travellers when dissatisfied or angry at a restaurant, hotel, or a flight immediately inform the world through social media. Sometimes they appreciate good service. Interact with them, win their trust, and transform them to your loyal customers. Create a separate travel blog to accommodate the end user contents. With pictures, videos, questions or statuses you can get followers and likes. Social media will tell you where to improve. Social media is big tool to boost sale. A buzzing travel portal will always convert more sales. Offers are an all-time favourite for customers. Declare discounts and freebies frequently. Sell hotel booking, flight booking and activities together. Travel packages attract even reluctant customers. Publish everything using the CMS of your travel portal software and share it to clients. Use SMS sending software to sell ‘last-minute’ flight tickets at great discounts, when there are unexpected cancellations in flights or when tickets are not sold out enough. Who will not desire to get highly discounted last-minute deals to their dream destinations on their mobiles. You can also use your mobile app for this. You can keep your customers updated on new destinations etc. Your travel software must remind them about travel insurance, special baggage regulations or about the delay of their flight. Users will always appreciate taking care of these small things. You can concentrate on a certain demographic area, a type of travel, a destination and make a travel niche. Your travel software will play a significant role in keeping in contact with these special people even when they are on the move. Regarding Author: Author is a travel technology expert and has been involved in several travel portal development projects. How we can improve customer engagement through the latest travel technological advancements?27/9/2016 The internet and the proliferation of smart-phones have transformed the way consumers reserve hotels and accommodation. This drastic change in consumer behavior has led to an up-rise in online bookings around the world and inherently meant a transformation in how travel agencies help their customers book hotel rooms. Travel agencies with hotel booking systems are getting more business. Hotels also benefit from hotel booking systems as they get more rooms booked, thus avoiding the prospect of rooms remain vacant. For the B2C user perspective, below is work flow, which they see during the booking process-
The whole online hotel booking system being 100% web based model, it was profitable rather than conservative method. Major business models, B2C, B2B, B2B2B and B2B2C are used widely across the globe. There have been a consistent debate about, which one is better but most of the leading travel agencies are actually using both. Professional travel portal development companies, which are offering online hotel booking system are now clubbing the system with mobile apps based on android and iOS operating systems. Most of the working and corporate professionals prefer to get the booking done on the go and thus mobile apps are far more helpful rather than web version. Online hotel booking systems which are openly definable and customizable to cater to their specific business needs. Multilingual hotel booking systems are widely used in USA, Europe, Saudi Arabia, Dubai UAE, India and Singapore. A combo of robust hotel booking system and mobile app can certainly keep you ahead of competitors. Regarding Author: Author is a senior business analyst and an expert in travel portal development and marketing strategy implementation. |
AuthorPROVAB TECHNOSOFT is an award winning travel technology company , delivering B2B / B2C travel software, travel CRM, accounting software, car rental software and mobility solutions to global travel & hospitality companies. ArchivesCategories
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